Data Management CoE Lead
Join a dynamic team shaping the future of insurance through data, AI, and innovation! Lead data management excellence, drive modernization, and empower AXA’s transformation to become a tech-led, customer-centric organization. Be a catalyst for change and impact global strategies!
About the job
In the last years, significant work has been done to digitize AXA’s business model so far. Nevertheless, due to massive technological changes, customers’ expectations and behaviors have evolved significantly. Thus, we are convinced that we must accelerate our technological transformation to achieve our ambition to become an innovative tech-led company. The opportunities offered by data and technologies are massive both for our traditional insurance business and for new services to achieve our Payer to Partner ambition.
Group Operations sets the tone and must play its role as one of the major catalysts of AXA’s transformation. We are the ones triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution. Data & AI are at the core of AXA Strategy.
Within Group Operations, the Group Data AI and Innovation (GDAI) team explores and scales the value of data, AI, and emerging technologies with the potential to disrupt the current insurance business model and to shape future opportunities in order to better partner in our customers’ lives.
Within GDAI, the Group Information Management team aims to:
- Ensure the good information management practices within AXA, covering Data & AI Governance, Data Quality, Data Documentation (incl. Meta Management), Data Modeling, Data & AI Risks, evolving to integrate AI (incl. Generative and Agentic AI), and a growing usage of external and unstructured data.
- Develop concepts, knowledge and define best practices, functional/technical frameworks, guidelines, or assets on Data.
- Facilitate communities on Data, both internally in AXA as well as externally, foster progress with entities’ data capabilities, coordinate and support local Data Management Offices.
- Provide information management expertise to AXA flagships, notably the “Tech, Data & Operations Strategy” and “AI Scaling” initiatives.
Job purpose
The purpose is to ensure data management practices evolve to meet the requirements of an AI-intensive organization.
Main missions
Your responsibilities include:
- Lead the Data Management Center of Excellence (CoE), including the generalization of local best practices on data management into group frameworks, and the management of overall data frameworks/assets to ensure their coherence.
- Drive the evolution and modernization of data management practices (ref: AXA Data Management Activity Map, Data Management Asset Catalog) to support new strategic requirements on Data & AI, identify the gaps, propose adequate evolution notably in terms of unstructured data and new requirements related to AI (incl. Generative and Agentic AI), and develop concepts, best practices, use cases and Proof of Concepts regarding “AI for Data Management”.
- Support entities in the implementation of data management practices, manage the Data Management Community including event animations, assets creations & maintenance, entity advisory, etc.
- Provide data management expertise to AXA Flagships, notably:
- the “Tech, Data & Operations Strategy” and “AI Scaling” initiatives, by supporting the implementation squads with suitable data management standards and practices.
- the Data & AI Academy, as SME for relevant learning content, and ensure the necessary upskilling options are available at AXA to support the expertise enhancement and culture change.
Expected skills & experience
We are looking for someone with the following experience and skills:
Experience
- At least 8 years of experience in operational data management activities with concrete experience in Data Governance, Metadata and Data Quality management, Data Risks, as well as good understanding of Data Product
An experience with insurance business and AI use case implementation would be a plus.
Technical skills
- Familiar with the Data Management Body of Knowledge (DMBOK, from DAMA)
- Strong capability of abstraction, definition of concepts and drafting of frameworks, guidelines and practices
- Good knowledge of AI technologies (notably on Generative and Agentic AI) and their implications to data management activities
Soft skills / transversal skills
- Ability to communicate, mobilize and coordinate a network of stakeholders from various backgrounds (CDOs, CTOs, business leaders, transformation managers, architects, head of data management, data managers, data stewards, data scientists, learning & development people, etc.)
- Organizational skills and rigor in execution
- Autonomy, intellectual curiosity, and taste for innovation
- Self-motivated, proactive and able to work in a complex organization
- Team player in a multi-cultural work environment, able to see the big picture as well as deep dive into details when necessary.
- English - Fluent in speaking and writing
What we offer
We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.
About the entity
AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.
We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.
We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.
At AXA Group Operations, we want to be recognized in three fields of action:
- State-of-the-art Data Technology to drive customer experience
- State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
- High-Performing Global Team for stronger partnerships with AXA entities
About AXA
As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.
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